Shipping & Returns
Every order ships from Nashville. Here is what to expect, and how returns work if something is not right.
Shipping
- Processing
- 2–3 business days
- U.S. shipping
- $4.90, free on orders over $100
- U.S. delivery
- About 3–5 business days after dispatch
- Canada
- $9.99 flat
Orders leave our Nashville studio within 2–3 business days. U.S. orders usually arrive within 3–5 business days after they ship, and shipping is free on orders over $100. We also ship to Canada at a flat $9.99. You will receive a shipping confirmation by email as soon as your order is on its way.
Returns
- Return window
- 30 days from purchase
- Condition
- Unworn, in original condition
- Return shipping
- $4.90, deducted from your refund
- Restocking fee
- 10%
- Refund timing
- 5–10 business days to your original payment method
- Exchanges
- Not offered
Not the right fit? You can return any unworn item in its original condition within 30 days of purchase. Email info@brawnandfox.com with your order number and we will send you a prepaid return label. Once the item reaches us, your refund goes back to your original payment method within 5–10 business days, less the $4.90 return shipping and a 10% restocking fee.
We do not offer exchanges. If you would like a different style or color, place a new order and return the original.
If we made a mistake or your item arrived damaged, let us know and we will refund you in full, with no return shipping or restocking fee.
Orders cannot be changed or cancelled once placed, but any order can be returned under the terms above.
